ADA, EEO and Title VI Notice to Public

ADA

The Americans with Disabilities Act (ADA) prohibits discrimination on the basis of disability in State and local government, public accommodations, commercial facilities, transportation, and telecommunications.   This form may be used to be file a complaint with Miami Bridge Youth and Family Services, Inc. for alleged violations of ADA by completing and submitting the ADA Complaint Form and submitting it to:  David Sharfman or submitting at: 2810 NW South River Drive, Miami, FL. 33125

Miami Bridge Youth & Family Services, Inc. investigates complaints received no more than 180 days after the alleged incident. Miami Bridge Youth & Family Services, Inc will process complaints that are complete.

ADA Complaint Form

EEO Statement/ Policy

It is the policy of Miami Bridge Youth & Family Services, Inc. to offer equal employment opportunities to all persons without regard to race, disability, color, creed, religion, gender, age, marital status, national origin, ancestry, citizenship, veteran status, sexual orientation, or any other classification or characteristic protected by federal, state, or local law. No applicant is to be discriminated against or given preference because of these factors. This policy is intended to apply to recruiting, hiring, promotions, upgrading layoffs, compensation, benefits, termination, and all other privileges, terms, and conditions of employment.

Title VI Notice to the Public

 

Miami Bridge Youth & Family Services, Inc. operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Miami Bridge Youth & Family Services, Inc.

For more information on Miami Bridge Youth & Family Services, Inc. civil rights program, and the procedures to file a complaint, contact CJ Fernandez 786-785-4759 ext. 60103, email citizen.fernandez@lsfnet.org or visit our administrative office at 2810 NW South River Drive, Miami, FL 33125

If information is needed in another language, contact 786-785-4759 ext. 60103.

El Servicio de Transito de su Comunidad

 

Miami Bridge Youth & Family Services, Inc. opera sus programas y servicios de transportación sin tener en cuenta la raza, color u origen nacional de ningún individuo de acuerdo con el Titulo VI del Acta de Derechos Civiles de 1964. Cualquier persona que crea que haya sido afectada por un acto de discriminación de acuerdo con el Articulo VI puede presentar una queja al Miami Bridge Youth & Family Services, Inc

Para más información acerca del programa de Derechos Civiles  del Miami Bridge Youth & Family Services, Inc.  y los procedimientos para presentar una queja relacionada al programa de transportación, por favor contactar a CJ Fernandez 786-785-4759 ext. 60103, email citizen.fernandez@lsfnet.org o visite nuestra oficina de administración en 2810 NW South River Drive, Miami, FL 33125    Para más información, visite www.miamibridge.org

Si necesita información en otro lenguage, contacte al 305-635-8953

Echantiyon Anons Tit VI pou Piblik la

 

Transpò Piblik Kominote ou

 

Miami Bridge Youth & Family Services, Inc. jere pwogram li ak sèvis li san l pa gade sou ras moun, koulè po moun, ki peyi moun soti an konfòmite ak Tit VI lwa sou dwa sivil moun. Nenpòt moun ki kwè li sibi prejidis poutèt yon pratik diskriminasyon ki kontrè a lalwa gen dwa pote plent bay Miami Bridge Youth & Family Services, Inc. dapre Tit VI la.

Pou w kab jwenn plis ransèyman sou pwogram dwa sivil Miami Bridge Youth & Family Services, Inc., sou demach pou w pote plent, rele CJ Fernandez, MSW nimewo telefòn li se 786-785-4759 ext 60103; voye yon imel nan bwat citizen.fernandez@lsfnet.org; oubyen pase nan biwo administrasyon nou nan adrès 2810 NW South River Drive, Miami, FL 33125. Pou plis ransèyman, ale sou sit miamibridge.org.

Si w bezwen enfòmasyon nan yon lòt lang, rele nimewo telefòn (305)635-8953.

Title VI Notice to the Public

 

MIAMI BRIDGE YOUTH & FAMILY SERVICES, INC

 

Miami Bridge Youth & Family Services, Inc. operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Miami Bridge Youth & Family Services, Inc

For more information on Miami Bridge Youth & Family Services, Inc. civil rights program, and the procedures to file a complaint, contact CJ Fernandez 786-785-4759 ext. 60103, email citizen.fernandez@lsfnet.org or visit our administrative office at 326 NW 3rd Ave, Homestead, FL 33030

If information is needed in another language, contact 786-785-4759 ext. 60103

 

Ejemplo de Aviso al Publico en relacion al Titulo VI

 

El Servicio de Transito de su Comunidad

Miami Bridge Youth & Family Services, Inc. opera sus programas y servicios de transportación sin tener en cuenta la raza, color u origen nacional de ningún individuo de acuerdo con el Titulo VI del Acta de Derechos Civiles de 1964. Cualquier persona que crea que haya sido afectada por un acto de discriminación de acuerdo con el Articulo VI puede presentar una queja al Miami Bridge Youth & Family Services, Inc.

 

Para más información acerca del programa de Derechos Civiles  del Miami Bridge Youth & Family Services, Inc.  y los procedimientos para presentar una queja relacionada al programa de transportación, por favor contactar a 786-785-4759 ext. 60103  email , email citizen.fernandez@lsfnet.org   l o visite nuestra oficina de administración en 326 NW 3rd Ave, Homestead, FL 33030 Para más información, visite www.miamibridge.org

Si necesita información en otro lenguage, contacte al 786-785-4759 ext. 60103.

 

Echantiyon Anons Tit VI pou Piblik la

 

Transpò Piblik Kominote ou

 

Miami Bridge Youth & Family Services, Inc. jere pwogram li ak sèvis li san l pa gade sou ras moun, koulè po moun, ki peyi moun soti an konfòmite ak Tit VI lwa sou dwa sivil moun. Nenpòt moun ki kwè li sibi prejidis poutèt yon pratik diskriminasyon ki kontrè a lalwa gen dwa pote plent bay Miami Bridge Youth & Family Services, Inc. dapre Tit VI la.

Pou w kab jwenn plis ransèyman sou pwogram dwa sivil Miami Bridge Youth & Family Services, Inc., sou demach pou w pote plent, rele CJ Fernandez nimewo telefòn li se 785-4759 ext. 60103; voye yon imel nan bwat cjfernandez@lsfnet.org; oubyen pase nan biwo administrasyon nou nan adrès 326 NW 3rd Ave Homestead, Florida 33030. Pou plis ransèyman, ale sou sit miamibridge.org.

Si w bezwen enfòmasyon nan yon lòt lang, rele nimewo telefòn 786-785-4759 ext. 60103.

 

Complaint Procedures

Any person who believes he or she has been discriminated against on the basis of race, color or national origin by Miami Bridge Youth & Family Services, Inc. may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form (refer to Appendix E). Miami Bridge Youth & Family Services, Inc. investigates complaints received no more than 180 days after the alleged incident. Miami Bridge Youth & Family Services, Inc. will process complaints that are complete.

Once the complaint is received, Miami Bridge Youth & Family Services, Inc. will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgement letter informing him/her whether the complaint will be investigated by our office.

Miami Bridge Youth & Family Services, Inc. has ninety (90) days to investigate the complaint. If more information is needed to resolve the case, Miami Bridge Youth & Family Services, Inc. may contact the complainant. The complainant has ten (10) business days from the date of the letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within ten (10) business days, Miami Bridge Youth & Family Services, Inc. can administratively close the case. A case can also be administratively closed if the complainant no longer wishes to pursue their case.

After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. A LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member or other action will occur. If the complainant wishes to appeal the decision, she/he has seven (7) days to do so from the time he/she receives the closure letter or the LOF.

The complaint procedure will be posted on the 1st floor reception area and will be available on Miami Bridge Youth & Family Services, Inc. website (https://miamibridge.org).

Spanish

Cualquier persona que crea que ha sido discriminada por motivos de raza, color u origen nacional por parte del Miami Bridge Youth & Family Services, Inc. puede presentar una queja del Título VI completando y enviando el Formulario de quejas del Título VI de la agencia (consulte el Apéndice E). Miami Bridge Youth & Family Services, Inc. investiga las quejas recibidas no más de 180 días después del presunto incidente. Miami Bridge Youth & Family Services, Inc. procesará las quejas que estén completas.

Una vez que se reciba la queja, Miami Bridge Youth & Family Services, Inc. la revisará para determinar si nuestra oficina tiene jurisdicción. El denunciante recibirá una carta de acuse de recibo informándole si la denuncia será investigada por nuestra oficina.

Miami Bridge Youth & Family Services, Inc. tiene noventa (90) días para investigar la queja. Si se necesita más información para resolver el caso, del Miami Bridge Youth & Family Services, Inc. puede comunicarse con el denunciante. El denunciante tiene diez (10) días hábiles a partir de la fecha de la carta para enviar la información solicitada al investigador asignado al caso. Si el denunciante no se comunica con el investigador o no recibe la información adicional dentro de los diez (10) días hábiles, Miami Bridge Youth & Family Services, Inc. puede cerrar administrativamente el caso. Un caso también se puede cerrar administrativamente si el denunciante ya no desea continuar con su caso.

Después de que el investigador revise la denuncia, emitirá una de dos cartas al denunciante: una carta de cierre o una carta de determinación (LOF). Una carta de cierre resume las alegaciones y establece que no hubo una violación del Título VI y que el caso se cerrará. Una LOF resume las alegaciones y las entrevistas con respecto al presunto incidente y explica si se tomará alguna medida disciplinaria, capacitación adicional del miembro del personal u otra acción. Si el denunciante desea apelar la decisión, tiene siete (7) días para hacerlo desde que recibe la carta de cierre o la LOF.

El procedimiento de queja se publicará en el área de espera del primer piso y estará disponible en el sitio web del Miami Bridge Youth & Family Services, Inc. (www.miamibridge.org).

Creole

Ki moun ki kreye yon diskriminasyon pou rezon raza, koulè u orijin nasyonal la nan Sant Resous Familyal Sid Florid la kapab prezante yon kesyon Tit VI ranpli ak voye fòmil Tit VI ajans lan (konsilte Apendis la). E) . Miami Bridge Youth & Family Services, Inc. investigation the quejas receives no more of 180 days after of presunto incidente. Miami Bridge Youth & Family Services, Inc. ap travay sou tout kesyon yo.

Una vez que se reciba la queja, Miami Bridge Youth & Family Services, Inc. revisará para determinar si nuestra oficina tiene jurisdicción. El denunciante recibirá una carta de acuse de recibo informándole si la denuncia será investigada por nuestra oficina.

Miami Bridge Youth & Family Services, Inc. gen nouvo (90) jou pou investigar la keja. Si se bezwen plis enfòmasyon pou rezoud ka a, Centro de Miami Bridge Youth & Family Services, Inc. kapab kominike avèk denonsè a. El denunciante tiene diez (10) jou hábiles a partir de la fecha de la carta para enviar la información solicitada al investigador asignado al caso. Si el denonse pa kominike avèk envestistè a oswa pa resevwa enfòmasyon adisyonèl yo nan diz la (10) jou hábiles, Family Resource Center of South Florida kapab fèmen administrativman ka a. Yon ka tou se kapab cerrar administrativman si el denonse yo pa vle kontinye nan ka sa a.

Apre sa, envestigatè a revize denonsyasyon an, emèt yon kat denonsyasyon yo: yon kat fèmen oswa yon kat detèminasyon (LOF). Yon kat de fermeture rezime alegaciones ak etabli ke pa hubo yon violación del Tit VI ak ke el case se cerrará. Yon LOF rezime alegasyon yo ak entèvyou yo ki gen rapò ak ensidan ensidan ak eksplike si se pran kèk mezi disiplinè, kapasite adisyonèl nan manm pèsonèl ou nan yon lòt aksyon. Si el denunciante vle apèl la desizyon, gen sèt (7) jou pou fè yo depi lè w ap resevwa kat la fèmen oswa LOF.

Pwosedi a ap pibliye nan zòn ki espere premye eta a ap disponib sou sit wèb Miami Bridge Youth & Family Services, Inc. (https://miamibridge.org).

Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by Miami Bridge Youth & Family Services, Inc. may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form to Agency Title VI/Nondiscrimination Liaison. Complaint forms can be found at: www.miamibridge.org, or requested at: 2810 NW South River Drive, Miami, FL. 33125

 

Miami Bridge Youth & Family Services, Inc. investigates complaints received no more than 180 days after the alleged incident. Miami Bridge Youth & Family Services, Inc will process complaints that are complete.

 

Once the complaint is received, the Miami Bridge will review it to determine if our office has jurisdiction. (A copy of each Title VI complaint received will be forwarded to FDOT Public Transportation Coordinator within ten (10) calendar days of receipt.) The complainant will receive an acknowledgement letter informing her/him whether the complaint will be investigated by our office.

 

Miami Bridge Youth & Family Services, Inc. has 15 days to investigate the complaint. If more information is needed to resolve the case, Miami Bridge may contact the complainant.

 

The complainant has 10 business days from the date of the letter to send requested information to the investigator assigned to the case.

 

If the investigator is not contacted by the complainant or does not receive the additional information within 10 business days, Miami Bridge can administratively close the case. A case can be administratively closed also if the complainant no longer wishes to pursue their case.

 

After the investigator reviews the complaint, she/he will issue one of two (2) letters to the complainant: a closure letter or a letter of finding (LOF).

  • A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed.
  • A letter of finding (LOF) summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member, or other action will occur.

If the complainant wishes to appeal the decision, she/he has 5 days after the date of the letter or the LOF to do so.

 

A person may also file a complaint directly with the: Florida Department of Transportation, or Federal Transit Administration, Office of Civil Rights,

 

If information is needed in another language, contact 305-636-3506. Si necesita informacion en otro idioma llame al 786-785-5179 ext. 60121.

 

David Sharfman

Agency Title VI/Nondiscrimination Liaison

Miami Bridge Youth & Family Services

Miami, FL 33125

dsharfman@miamibridge.org

786-785-5179 ext. 60121

 

 

MBY Complaint Form – English

MBY Complaint Form – Spanish

 

MBY Complaint Form – Haitian Creole